Terms of Service

Last Updated: January 2, 2026

⚠️ IMPORTANT NOTICE:

By accessing or using DABIHATI's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform. These terms constitute a legally binding agreement between you and TAFERNTE Cooperative.

1. Acceptance of Terms

Welcome to DABIHATI, operated by TAFERNTE Cooperative ("we," "us," or "our"). By accessing or using our mobile application and website (collectively, the "Platform"), you agree to comply with and be bound by these Terms of Service ("Terms").

These Terms apply to all users, including buyers, sellers, and visitors. If you do not agree to these Terms, you may not access or use the Platform.

2. Eligibility and Account Requirements

2.1 Age Requirement

You must be at least 18 years old to create an account and use the Platform. By registering, you represent and warrant that you meet this age requirement.

2.2 Account Registration

To access certain features, you must create an account by providing accurate, current, and complete information. You are responsible for:

2.3 Account Security

We use OTP (One-Time Password) verification to secure your account. You agree to:

3. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

4. Listings, Transactions, and Sales

4.1 Listing Requirements

Sellers must provide accurate and complete information in all listings, including:

4.2 Transaction Process

DABIHATI facilitates connections between buyers and sellers but is not a party to transactions. Buyers and sellers are responsible for:

4.3 Payment and Fees

While DABIHATI may facilitate payment processing, we do not guarantee payment or delivery. Fees for using the Platform include:

All fees are non-refundable unless otherwise stated. We reserve the right to change our fee structure with reasonable notice.

4.4 Cancellations and Refunds

Cancellation and refund policies are determined by individual sellers. DABIHATI is not responsible for processing refunds but may assist in dispute resolution. Buyers should carefully review seller policies before completing transactions.

5. Intellectual Property Rights

5.1 Platform Content

All content on the Platform, including text, graphics, logos, images, software, and design elements, is the property of TAFERNTE Cooperative or its licensors and is protected by Moroccan and international intellectual property laws. You may not:

5.2 User Content

By posting content on the Platform (including listings, photos, reviews, and messages), you grant DABIHATI a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content for the purpose of operating and promoting the Platform.

You represent and warrant that you own or have the necessary rights to all content you post and that such content does not infringe on any third-party rights.

6. Reviews and Ratings

Users may post reviews and ratings about their experiences with buyers and sellers. Reviews must be:

We reserve the right to remove reviews that violate these standards. Reviews represent the opinions of individual users and do not reflect the views of DABIHATI or TAFERNTE Cooperative.

7. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Platform, you consent to our data practices as described in the Privacy Policy.

8. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the maximum extent permitted by law, DABIHATI and TAFERNTE Cooperative disclaim all warranties, including but not limited to:

We do not guarantee that listings are accurate, that sellers are trustworthy, or that transactions will be completed successfully. You assume all risks associated with using the Platform and engaging in transactions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DABIHATI AND TAFERNTE COOPERATIVE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Our total liability to you for any claims arising from or related to the Platform shall not exceed the amount you paid to us in the 12 months preceding the claim, or MAD 1,000, whichever is greater.

10. Indemnification

You agree to indemnify, defend, and hold harmless DABIHATI, TAFERNTE Cooperative, and our officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

11. Account Suspension and Termination

11.1 Termination by You

You may terminate your account at any time by contacting us at contact@dabihati.com. Upon termination, you remain liable for any outstanding obligations, including unpaid fees or pending transactions.

11.2 Termination by Us

We reserve the right to suspend or terminate your account, with or without notice, if we believe you have:

Termination does not relieve you of your obligations under these Terms, including indemnification and liability provisions.

11.3 Effect of Termination

Upon termination, your right to use the Platform will immediately cease. We may delete your account data, listings, and content, subject to our data retention policies and applicable laws.

12. Dispute Resolution

12.1 Disputes Between Users

Disputes between buyers and sellers should be resolved directly between the parties. DABIHATI may offer mediation services but is not obligated to intervene in user disputes. We are not responsible for resolving disputes or enforcing agreements between users.

12.2 Disputes with DABIHATI

If you have a dispute with DABIHATI or TAFERNTE Cooperative, you agree to first attempt to resolve the matter informally by contacting us at contact@dabihati.com. We will work in good faith to reach a mutually acceptable resolution.

12.3 Arbitration and Governing Law

If informal resolution fails, any disputes shall be resolved through binding arbitration in accordance with Moroccan arbitration rules. The arbitration shall take place in Morocco, and the decision of the arbitrator shall be final and binding.

These Terms are governed by and construed in accordance with the laws of Morocco. You agree to submit to the exclusive jurisdiction of the courts located in Morocco for any disputes that cannot be resolved through arbitration.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by:

Your continued use of the Platform after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must discontinue use of the Platform and terminate your account.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and DABIHATI regarding your use of the Platform.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future.

14.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any successor or affiliate without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

14.6 Language

These Terms are provided in multiple languages for your convenience. In the event of any inconsistency or conflict between language versions, the English version shall prevail.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: contact@dabihati.com

Support: contact@dabihati.com

Address: TAFERNTE Cooperative, Morocco

Website: https://dabihati.com

By using DABIHATI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.