Privacy Policy

Welcome to DABIHATI, operated by TAFERNTE Cooperative. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Name, email address, phone number, password, and profile photo
• Listing Information: Livestock details, prices, descriptions, photos, and location data
• Transaction Information: Purchase history, payment details, and delivery addresses
• Communication Data: Messages sent through our platform, customer support inquiries
• Identity Verification: Government-issued ID, business licenses for sellers

1.2 Information Collected Automatically

• Device Information: IP address, device type, operating system, unique device identifiers
• Usage Data: App features used, time spent, search queries, click patterns
• Location Data: GPS coordinates, region, city (with your permission)
• Analytics: Performance metrics, crash reports, error logs

2. How We Use Your Information

We use your information for the following purposes:

• Service Provision: Create and manage accounts, process transactions, facilitate communications
• Personalization: Recommend relevant listings, customize your experience
• Security: Verify identity, prevent fraud, enforce terms of service
• Communication: Send notifications, updates, marketing materials (with consent)
• Analytics: Improve app performance, understand user behavior
• Legal Compliance: Comply with applicable laws and regulations

3. Information Sharing

We may share your information with:

• Other Users: Public profile information, listings, reviews
• Service Providers: Payment processors, cloud hosting, analytics services
• Legal Requirements: Law enforcement, court orders, legal proceedings
• Business Transfers: Mergers, acquisitions, asset sales

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure. We store data on servers located in the European Union with appropriate safeguards.

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Opt-Out: Unsubscribe from marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and deliver personalized content. You can control cookie preferences through your device settings.

7. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

8. International Transfers

Your data may be transferred to and processed in countries outside Morocco. We ensure appropriate safeguards are in place through standard contractual clauses and compliance with EU-Morocco data transfer agreements.

9. Data Retention

We retain your personal data for as long as necessary to provide services and comply with legal obligations. Account data is retained for 7 years after account closure for legal compliance.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Continued use constitutes acceptance of the updated policy.

11. Limitation of Liability

To the maximum extent permitted by law, DABIHATI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

12. Contact Us